Privacy Policy
Privacy Policy
Effective Date: October 30, 2026
Website: https://www.blackironburger.com/
1. Introduction
Black Iron Burger (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit our website, place an order, make a reservation, contact us, or use our services.
By using our website, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
Depending on how you interact with our website and services, we may collect the following information:
Personal Information
Name
Email address
Phone number
Reservation details
Information submitted through contact or inquiry forms
Order, catering, event, and transaction-related information
Technical Information
When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device information, pages visited, and general website usage data.
Payment Information
If you make a purchase or place an order, payment information may be processed by the applicable third-party payment provider. We do not intend to collect or store full payment card details directly unless our systems specifically support and secure that processing.
3. How We Use Your Information
We may use your information to:
Process and manage food orders, reservations, and catering requests.
Respond to questions, messages, and customer service inquiries.
Manage private events and other booking requests.
Send order confirmations and service-related communications.
Send promotional emails, offers, and updates where permitted by law and, when required, with your consent.
Improve our website, menu information, services, and customer experience.
Protect our business, prevent fraud, and maintain website security.
Comply with applicable legal obligations.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to maintain website functionality, understand visitor activity, measure performance, and improve the user experience.
We may also use analytics or advertising technologies, such as Google Analytics or Google Tag Manager, if enabled on our website.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features. Where legally required, we will provide appropriate consent mechanisms for non-essential cookies or tracking technologies.
5. Third-Party Services
Black Iron Burger may use third-party service providers to support online ordering, reservations, catering, payment processing, website hosting, analytics, email marketing, and customer communications.
These providers may process information according to their own privacy policies and contractual obligations. Their services may include external ordering platforms, reservation systems, messaging services, and other tools linked from our website.
We encourage you to review the privacy policies of these third-party services before submitting personal information through their platforms.
6. Sharing of Information
We do not sell your personal information for money. We may disclose information when reasonably necessary to:
Provide services through our authorized service providers.
Process orders, payments, reservations, or event requests.
Respond to legal requests or comply with applicable laws.
Protect the rights, safety, and security of our customers, employees, and business.
Support a business transfer, merger, or similar transaction, where permitted by law.
Certain advertising or analytics activities may constitute “sharing” or “targeted advertising” under applicable privacy laws, even when no money is exchanged. Where applicable, you may have the right to opt out of such activities.
7. Marketing Communications
If you subscribe to our email list or otherwise consent to promotional communications, we may send you restaurant news, special offers, events, and updates.
You can unsubscribe from promotional emails using the unsubscribe link included in the message. Service-related communications, such as order confirmations, may still be sent when necessary.
If you communicate with us through messaging services, you may be able to stop receiving messages by following the instructions provided in the conversation, including replying “STOP” where supported.
8. Data Retention and Security
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, and meeting legal requirements.
We use reasonable administrative, technical, and organizational measures to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
9. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of certain personal information.
Obtain a copy of certain information in a portable format.
Opt out of certain targeted advertising, data sharing, or profiling activities.
Withdraw consent where processing is based on consent.
Appeal a privacy-rights decision, where applicable.
To submit a privacy request, please contact us using the contact information provided below. We may need to verify your identity before processing your request.
Residents of New York and other U.S. states may have additional rights under applicable law. We will handle qualifying requests in accordance with the laws that apply to us.
10. Children's Privacy
Our website and services are not directed toward children under 13, and we do not knowingly collect personal information online from children under 13 without legally required authorization.
If you believe a child has provided personal information to us, please contact us so we can review the matter and take appropriate action.
11. External Links
Our website may contain links to third-party websites, ordering platforms, reservation systems, and social media pages. We are not responsible for the privacy practices, content, or security of those external services.
Your use of third-party websites is subject to their respective terms and privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or legal requirements.
Any updated version will be posted on this page with a revised effective date. We encourage you to review this page periodically.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact Black Iron Burger through our Contact Us page.
Midtown West
245 West 38th Street
New York, NY 10018
Phone: 646-476-3116
Theater District
250 West 54th Street
New York, NY 10019
Phone: 212-447-1106
Website: https://www.blackironburger.com/